Terms & Conditions

Effective Date: January 1, 2025
Last Updated: November 25, 2025 (Partner Integration Revision)

1. Offer and Acceptance

These Terms and Conditions of Sale (“Terms”) apply to all quotes, invoices, and purchases made through Lift Max Pros LLC (“Seller,” “we,” “us,” or “our”) by any customer (“Buyer”).

Lift Max Pros LLC is the sole contractual seller. LiftMax (operating brand) and Gridko (strategic manufacturing partner) may provide operational, engineering, or manufacturing support related to orders handled by Lift Max Pros, but do not serve as the legal contracting entity unless explicitly stated in writing within the order documentation.

SSMC (Southeastern Steel Manufacturing Co.) may also provide integration support or manufacturing assistance under the supervision of Lift Max Pros.

By placing an order, Buyer agrees to be bound by these Terms. No order is binding unless accepted by Lift Max Pros in writing or performance has commenced.

Any additional terms proposed by Buyer are expressly rejected unless confirmed by Lift Max Pros in writing.

2. Prices and Payment

Prices are in USD and subject to change based on raw materials, labor, or market shifts. Pricing excludes freight, taxes, surcharges, and tariffs unless specifically stated.

Payment is due as per invoice terms (typically Net 30) unless otherwise agreed in writing. Lift Max Pros may modify credit terms at any time.

Late payments may accrue interest at 1.5% per month or the maximum allowed by law.

Lift Max Pros retains a security interest in Products until fully paid. Seller may repossess Products upon default.

3. Shipping and Delivery

Products ship FOB Lift Max Pros (or partner production facility based in North Carolina). If a Product is fabricated by LiftMax or Gridko, shipping may originate from their designated facilities, but risk of loss transfers upon delivery to the carrier.

Estimated delivery dates are non-binding. Delays due to third-party vendors, material supply, weather, or partner production schedules are not the responsibility of Seller.

4. Inspection and Acceptance

Buyer must inspect all Products immediately upon delivery. Any claims must be submitted in writing within five (5) business days. Failure to do so waives all claims.

Products returned without prior written authorization will be refused.

5. Products Sold As-Is

Due to customization, all Products are sold as-is, with no express or implied warranties, including fitness for a particular purpose or merchantability.

Buyer is solely responsible for verifying specifications and functional suitability.

No returns, refunds, or performance guarantees apply unless explicitly agreed to in writing by Lift Max Pros.

6. Limitation of Liability

Lift Max Pros’ total liability is limited to the amount paid for the Product(s).

In no event shall Lift Max Pros, LiftMax, Gridko, or any affiliated partner, vendor, or manufacturer be liable for:

  • lost profits,

  • lost project or bid opportunities,

  • consequential, indirect, or incidental damages,

  • damage resulting from installation, improper use, or transportation.

7. Communications & Messaging Consent

By providing contact information, Buyer consents to receive SMS, email, and phone correspondence from:

  • Lift Max Pros LLC (primary)

  • LiftMax (operational brand)

  • Gridko (manufacturing partner, when assisting on project)

SSMC representatives may also communicate regarding shared equipment products.

Message & data rates may apply. Reply STOP to unsubscribe. Reply HELP for assistance.

Compliance: TCPA, CTIA, A2P 10DLC, CCPA/CPRA.

8. AI, CRM, and Automation Disclosures

Quoting, order tracking, and customer support may use CRM automations or AI-based systems for efficiency.

All final pricing, contracts, and engineering specifications are reviewed by qualified personnel before execution.

Any data collected through Lift Max Pros, LiftMax, or Gridko platforms is processed in accordance with our Privacy Policy and never used for third-party AI training.

9. Force Majeure

Seller shall not be liable for delays or inability to perform due to events beyond reasonable control, including:

  • raw material shortages,

  • fabrication delays from partners (e.g., Gridko, LiftMax manufacturing division),

  • transport disruptions,

  • labor shortages,

  • acts of nature,

  • regulatory changes.

Order timelines may be extended without penalty.

10. Governing Law & Jurisdiction

These Terms are governed by the laws of North Carolina. Any action arising out of these Terms shall be brought exclusively in the state or federal courts of Iredell County, NC.

Buyer waives the right to jury trial and agrees to not dispute venue or jurisdiction.

11. Entire Agreement

These Terms constitute the entire agreement between Buyer and Lift Max Pros LLC.

Partnership roles of LiftMax and Gridko do not modify these Terms unless specifically stated in the written order contract and signed by an authorized representative.

Any modifications must be made in writing.

If a provision is found unenforceable, the remainder remains effective.

12. Contact Information

Lift Max Pros LLC
1111 Johnson Drive
Statesville, NC 28677
Phone: (844) LMP-2477
Email: [email protected]

Communications may also be sent from authorized:

  • @ssmcsteel.com

  • @liftmaxpros.com / @liftmax.com

  • @gridko.com (for manufacturing assistance only)