Privacy Policy

LIFT MAX PROS LLC & Gridko

Effective Date: January 1, 2025 Last Updated: November 25, 2025

1. Introduction

This Privacy Policy (the “Policy”) sets forth the practices of Lift Max Pros LLC, a Wyoming limited liability company (EIN 99-4288792) with its principal office at 1111 Johnson Drive, Statesville, NC 28677, regarding the collection, use, storage, sharing, and protection of personal and business information. Lift Max Pros LLC (“Lift Max Pros,” “we,” “us,” or “our”) operates under applicable U.S. laws and maintains compliance with federal and state privacy guidelines. This Policy applies to all data collected through Lift Max Pros, LiftMax, and Gridko websites, forms, mobile platforms, SMS and email communications, advertising platforms, customer service interactions, and any engagements with prospective or existing clients, contractors, or business representatives. Joint Communication Notice: Certain inquiries or submissions made through any Lift Max Pros, LiftMax, or Gridko channels may be securely shared with partner companies for appropriate handling. These partners include:
  • Southeastern Steel Manufacturing Co. (SSMC)
  • LiftMax (a Lift Max Pros operating brand)
  • Gridko (a strategic manufacturing partner)
You may receive follow-up messages from Lift Max Pros, SSMC, LiftMax, or Gridko representatives using official company communication systems. All parties operate under this Privacy Policy and do not use your information for unrelated marketing purposes without explicit consent. By using our services or engaging with our communications, you agree to the practices described in this Policy.

2. Scope and Applicability

This Policy applies to all users of Lift Max Pros, LiftMax, and Gridko services and platforms and should be read alongside any Terms of Service governing your interaction with our websites, forms, payment portals, CRM systems, and communication tools. This Policy complies with:
  • CCPA/CPRA
  • CalOPPA
  • GDPR
  • COPPA
  • TCPA
  • CTIA A2P 10DLC Compliance
Joint Inquiry Disclosure: Where a form or message is submitted through Lift Max Pros, LiftMax, or Gridko platforms, your information may be securely shared with authorized SSMC and Gridko representatives solely for the purpose of addressing your inquiry, product/service support, and project-related updates. Lift Max Pros does not make automated decisions that produce legal or similarly significant effects without human review.

3. Data Collection and Types of Information

We may collect personal and business information directly (e.g., via forms or opt-ins) or indirectly (e.g., via cookies, tracking tools, or analytics). 3.1 PII: Name, email, phone, address, company, job title 3.2 Transactional Data: Quotes, order history, project types 3.3 Payment Data: Processed via QuickBooks; we do not store sensitive card data 3.4 Device & Usage Data: IP address, browser, OS, location 3.5 Communication Records: SMS/email logs, call transcripts, quote tracking 3.6 Shared Inquiry Data: Form submissions may be accessed by Lift Max Pros, LiftMax, Gridko, or SSMC representatives when directly related to your request and strictly within the scope of service delivery.

4. Legal Bases for Processing

We process data under:
  • Consent
  • Contract performance
  • Legal requirements
  • Legitimate business interest

5. Use of Information

We use the information to:
  • Deliver services, process orders, provide quotes
  • Manage communications and project coordination between Lift Max Pros, LiftMax, Gridko, and SSMC
  • Improve product offerings, analytics, and customer experience
Shared Operations Clause: Lift Max Pros, LiftMax, and Gridko operate under a shared CRM and communication platform for operational efficiency. Your information may be routed to representatives from any partner company only when necessary to fulfill your inquiry or project request. No information is shared outside these entities without consent.

6–20. (No changes to structure, only partner names included where required)

All other sections remain unchanged except for the inclusion of LiftMax and Gridko wherever entities handling data are referenced. Relevant updates include:
  • Section 6 (International Transfers): Applies to Gridko and LiftMax when using external platforms.
  • Section 8 (Retention): Covered across Lift Max Pros, LiftMax, and Gridko operational systems.
  • Sections 11 & 12: Same compliance applies across all related entities.
  • Section 13 (A2P Messaging): Applicable to all registered messaging programs under Lift Max Pros and affiliated campaign IDs.
  • Section 15 (Policy Modifications): Now explicitly includes:
    “Your inquiry may be reviewed by Lift Max Pros, LiftMax, Gridko, or SSMC representatives as applicable.”
  • Section 20: Clarifies that mobile opt-in data is never shared across partners for marketing without explicit consent.

16. Contact Information

Lift Max Pros LLC 1111 Johnson Drive Statesville, NC 28677 Phone: (844) LMP-2477 Email: [email protected] Additional Partner Communications may be sent via authorized addresses from:
  • @ssmcsteel.com
  • @liftmaxpros.com
  • @liftmax.com or @liftmaxsteel.com
  • @gridko.com (or affiliate manufacturing domain)

17. Effective Date and Version

Effective: January 1, 2025 Last Reviewed: May 10, 2025 Version: 1.3 (Partner Integration Revision)

18–20 Final Compliance Notes & Definitions

Remain unchanged except that references to data handling now expressly include LiftMax and Gridko as recognized operating/pipeline partner brands.